The Company
Our client is a prestigious global employer and a leader in the international Logistics market. They provide a stable, secure work environment that will also challenge and stretch your experience.
The Role
You will manage airfreight shipments and the day-to-day coordination of in-house operations. Crucially you will be the main liaison for customers and deliver consistently outstanding service both internally and externally.
This is a long term Temp role with full time working hours and a couple of hours on Saturday mornings due to the nature of airfreight.
Hours
Monday to Friday 10am - 6pm
Saturday 9-11am
Work From Home flexibility is on offer once training period is complete
Responsibilities
- Liaise with Gateway daily to resolve service related issues.
- Deal with Accounts daily to have the customer bond balances/ payments
- Update shipment status, advise sales leads to Sales/customers
- Pre-alert shipments, forward documents for clearance duty exempt to Gateways.
- Provide technical and expert support to commercial team members
- Compute and offer spot or special lane pricing to sales
- Update customers daily about shipments status
- Liaise with overseas agents to get billing, shipment arrivals information, and special shipments request.
- Deal with Airlines for offnet shipments
- Send Routing requests and resolve shipments problems
- Obtain spot rates or special lane pricing from origin agents
Essential Skills
- Minimum 12 months experience in Express Airfreight, Freight Forwarding or Airline Cargo
- DG certification (beneficial)
- Proven customer service ability
- Excellent communication/ interpersonal skills
- Outstanding work ethic
Salary Competitive hourly rate with applicable penalties for Saturdays
Location Mascot (with WFH available)
Contact
To apply online, please click on the appropriate link below.
PATH4 Logistics has vacancies in a wide variety of roles in the Forwarding, Customs and Logistics industries. Feel free to contact us anytime for career guidance consultation.
