Customer Services Executive | Forwarding

Location
Sydney
Job Number
JO-2409-3701
  • Strong business model
  • Supportive Manager
  • Genuinely cohesive team

About the Company

We are a dynamic and expanding Australian Freight Forwarder, offering tailored supply chain solutions to a diverse range of clients. With a strong focus on people, we build lasting relationships with both our clients and our dedicated internal teams, who are at the core of our success.

The Opportunity

Are you ready to take your Customer Service freight forwarding career to the next level? We are seeking the next generation of professionals to grow with our business. If you have a passion for logistics and customer service, this could be the perfect role for you.

What Were Looking For

Solid Customer Service experience within Freight Forwarding

Demonstrated experience in managing orders within Australia

Excellent written and verbal communication skills

Strong interpersonal skills and the ability to thrive in a team environment

Good knowledge of INCO terms

Genuine enthusiasm for delivering exceptional customer service

Experience of Cargowise would be beneficial

Full Australian working rights.

This is an exciting opportunity for someone with expertise in customer service who is eager to build a long-term career with us.

Key Responsibilities

Serve as the main point of contact for clients moving freight from around the world

Manage a portfolio of allocated clients, providing outstanding service, ensuring strong robust relationships

Oversee and track shipments proactively

Collaborate with the operational teams to ensure seamless shipment processing and promptly address any service issues.

Generate regular reports for clients and internal teams

Attend client meetings and reviews

Collaborate with internal stakeholders to ensure seamless operations

Location

CBD. Sydney

Salary

Competitive Salary on offer

Contact

Apply now or contact Caroline Cousins on 0413 889 389 for a confidential discussion.

PATH4 Group has a variety of vacancies across Freight Forwarding, Customs and Logistics. Click this link to view www.path4group.com/jobs

#SCR-caroline-cousins

SHARE